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Sign in Submit a request Sign Up for Training | Jet Global Company Site Home ▾ Getting Started Report Design Scheduling & Distribution Jet Budgets Jet Data Manager Configuration Installation Troubleshooting Release Notes HomeCommunity Downloads Training Submit a Request Become a Jet Insider Give Feedback Do you want to play a crucial role in shaping Jet Global products? Join the Jet Insider Program Make your voice count and enter to WIN a raffle prize. Take Our 5-10 Minute Survey Our license portal authentication has been updated. To continue using the license portal you will need to login and re-authenticate. For more information, read this article . Hunt for articles so we can better organize our Help Center Help us evaluate the organization of our Help Center with this fun hunting activity. The activity only takes 15 minutes, and your participation will help us identify ways to better organize the articles. Enter your email at the conclusion of the activity to be entered into a raffle for a $100 Amazon gift card. Start here . Welcome to the Jet Global Help Center. Getting Started Getting started with Jet products. Report Design Learn how to design reports like a pro. Scheduling & Distribution Learn how to manage schedules and distribution. Jet Budgets Learn how to use Jet Budgets. Jet Data Manager Learn how to use and build projects with Jet Data Manager. Configuration Learn how to configure your Jet products. Installation Everything you need to know about installing your Jet products. Troubleshooting Troubleshoot licensing, data sources, performance, and errors. Release Notes View the latest release notes for Jet products. Jet Global Technical Support Submit a support request. Jet Reports Financials Information on Jet Reports Financials for Dynamics 365 Business Central Jet Reports Information on Jet Professional and Jet Express for Excel including the Excel Add-in, Jet Web Portal, and Jet Service Tier Jet Enterprise Information on Jet Enterprise including the Jet Data Manager and the Jet Dashboard Builder Community Post questions and join discussions with the Jet Reports community Submit a Request Submit a support request and our support team will get back to you swiftlyGetting Started Report Design Scheduling and Distribution Jet Budgets Jet Data Manager Configuration Installation Troubleshooting Updates Community browseRead about Jet Global Technical Support » About Jet Global Technical Support Hours of Services Support requests can be submitted 24 hours a day 7 days a week. A Jet Global technical support representative is available Monday to Friday, 7 AM to 4 PM Pacific Time, except on holidays. We will answer your support ticket within 24 hours of receiving it. If the support ticket was submitted during after hours, you will hear from us the next business day. A support resolution is usually exchanged online via the online Jet Global Technical Support system but a technical representative may contact you via telephone or request a Go-To-Meeting session, a web conferencing tool, to resolve an issue. Who is eligible to receive Jet Global Technical Support? Jet Global technical support is available at no charge to all licensed Jet Global users who are enrolled in the Annual Enhancement Program (AEP). To enroll or inquire about the Annual Enhancement Program (AEP), email sales@jetglobal.com . Click here to learn about the differences between Jet Global technical support and billable consultation. Click here for a list of or currently supported verisons. Sign Up for Training | Jet Global Company Site | Privacy...